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Contact Us

Important information to our guests following La Ronde's closure

Here are the most frequent questions and answers following the 2020 park closure. If you do not find the answer to your question, we invite you to write to us using the form below. Please note that the volume of requests is very high at this time and the lead-time is likely to be longer than usual. We thank you for your patience and cooperation.

SEASON PASS

What happens to my 2020 Season Pass?

Your 2020 Season Pass (used or not) will be extended, at the same level, free of charge, until the end of the 2021 season. This extension will be done automatically. No further action is required.

Seasonal parking included with a Gold Season Pass

Will I still be able to take advantage of the seasonal parking included with my 2020 Gold Season Pass?

Yes, since your 2020 Gold Season Pass will be extended, at the same level, free of charge, until the end of the 2021 season, you will therefore have access to parking. Please note that on certain days, such as during a special event, there may be an additional charge for parking.

What happens to the reusable bottle that comes with my 2020 Gold Season Pass?

If you received a 2020 reusable bottle, note that it will still be valid for the 2021 season. If you have not yet received your bottle, you will receive it at the park next season.

What happens to the reusable bottle I paid an upgrade fee for to get free refills?

If you have paid an upgrade fee to get a 2020 reusable bottle with free refills, you will be entitled to the same program until the end of the 2021 season.

I have a 2020 Season Pass and have already purchased a 2021 Season Pass

If you had a 2020 Season Pass and have already purchased a 2021 Season Pass, your 2020 Season Pass will be refunded.

Transfer of a 2020 Season Pass to another person

I have a 2020 Season Pass and I recently purchased a 2021 Season Pass. Since my 2020 Season Pass will be extended until the end of the 2021 season, can I transfer my 2020 Season Pass to another person?

No, the Season Pass is not transferable. The Season Pass should only be used by the legitimate holder.

What happens to my privileges for the 2020 season, including free tickets for a friend?

You will get new privileges for the 2021 season since those for the 2020 season are not transferable to the following season. If you received a reusable bottle or a seasonal parking with your 2020 Gold Season Pass, these privileges will be extended for the 2021 season, as indicated above.

Can I visit another Six Flags park with my 2020 Season Pass?

Yes, you can visit another participating Six Flags park with your 2020 Season Pass when possible. However, your 2020 Season Pass must have been produced and activated at La Ronde in 2020 to be able to visit another park. Please note that you will need to make a reservation online at sixflags.com/en/reserve-fr before visiting.

 

MEMBERSHIPS

What happens to my 2020 membership?

Since the Memberships program is no longer available, you will be eligible for a refund and the option to purchase the new Ultime Season Pass will be offered to you. To see all the benefits of this new pass, visit our Season Pass page.

 

ALL SEASON DINING

What happens to my 2020 Season Dining Pass?

Your 2020 Season Dining Pass (used or not) will be extended, at the same level, free of charge, until the end of the 2021 season. This extension will be done automatically. No further action is required.

Note that, even if the Ultra All Season Dining Pass is no longer available, your 2020 Premium Dining Pass will still be extended and therefore valid until the end of the 2021 season.

 

2020 DAILY TICKET AND FUN PASS

I bought a 2020 Daily Ticket that I have not used last season, can I use it in 2021?

Yes, if you have purchased a Day Ticket and have not used it, it will be valid and can be used free of charge for any day of the 2021 season, except for special events days. It will be done automatically. No further action is required.

 

What happens to my 2020 complimentary Ticket (free ticket)?

If you received a complimentary ticket for Daily in 2020, please note that it will not be valid in 2021. The complimentary ticket is only valid for the season for which it was issued.

 

DAILY TICKET PURCHASED THROUGH GROUP SALES

I bought a 2020 Daily Ticket through a company’s online store, association, third party or through one of your representatives, can I use it in 2021?

Yes, if you have purchased a Day Ticket and have not used it, it will be valid and can be used free of charge for any day of the 2021 season. This will be done automatically. No further action is required. The same principle applies for paid and unused parking tickets.

 

What happens to my 2020 Fun Pass?

If you have purchased a 2020 Fun Pass, it will not be extended to the 2021 season, as the deferral only applies to Season Passes.

 

DAILY PARKING

What happens to my daily parking?

If you have purchased a daily parking and have not used it, it can be used free of charge for any day of the 2021 season. It will be done automatically. No further action is required.

 

FLASH PASS

What happens to my 2020 Flash Pass?

Your 2020 Flash Pass (used or not) will be extended, at the same level, free of charge, until the end of the 2021 season. This extension will be done automatically. No further action is required.

 

IMPORTANT

The operating schedule including the hours and days of operation of La Ronde may vary from season to season. We reserve the right to change our schedule without notice. Special events, such as the Nuit Blanche, may require extra fee.

 

Give Us A Call

PARK INFORMATION
For general park information, such as hours and ticket prices, check our park information page or call 514-397-2000. 

Send Us A Note

Send Us A Letter

Please address all written inquiries to:
La Ronde
22, chemin Macdonald
Île Sainte-Hélène
Montréal (Québec) H3C 6A3

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